Astek’s Commitment to Quality
We recognize that meeting customer needs is what our business is all about. Customer satisfaction is essential to our success and continuous improvement of our processes and products is our key to customer satisfaction.
Astek Quality Policy:
Astek management and employees are committed to maintaining a Quality Management System that meets the requirements of ISO 9001:2015 and promotes:
(1) Production of quality products that meet the applicable requirements,
(2) Customer satisfaction,
(3) Continuous Improvement of the Quality Management System,
(4) Identifying and meeting specified Quality Objectives that help align our business with Stakeholder requirements,
(5) Operation of profitable business ventures,
(6) Communication with all interested parties to help achieve the above items.
Astek is certified to ISO 9001:2015
Using ISO 9001 as our model, Astek implemented a system of management activities and controls to help ensure we constantly address our customer requirements and any applicable regulatory requirements. Our system is defined, implemented, and effective at achieving our goal of customer satisfaction.
Our ISO system focuses on control, consistency and improvement. It is practical and easy to maintain. Simply put, it leads us to add value to what we do and improve the way we do it.
We demonstrated our commitment by registering our ISO system with Platinum Registration, Inc. We found them thorough, precise, and committed to ISO in a way that challenges us to ensure the effectiveness of our systems and to improve them.
Our accredited ISO 9001:2021-2024 certificate is here for you to see.